Terms & conditions

Use of Website & Services

You agree to use our website and services lawfully and responsibly. You may not copy, misuse, or attempt to gain unauthorized access to any part of the website. Sapio Solutions may update content, service offerings, policies, or pricing at any time without notice.

Intellectual Property Rights

You agree to use our website and services lawfully and responsibly. You may not copy, misuse, or attempt to gain unauthorized access to any part of the website. Sapio Solutions may update content, service offerings, policies, or pricing at any time without notice.

Payments & Billing

Agency: Project payments must be made as per agreed milestones. Custom work, design files, and completed services are non-refundable. Delays caused by clients (feedback, content, approvals) may affect deadlines. Academy: Courses must be paid in full before access is granted. Login sharing, duplication, or downloading of protected content is not allowed. Refunds apply only where specifically stated in course policy.

Agency Deliverables & Revisions

Deliverables will follow the agreed scope of work. Additional revisions or new requirements may incur extra charges. Final files will be shared upon full payment completion.

Training Terms (Academy)

Students receive access only for personal learning use. Unauthorized distribution of course videos, slides, or materials is prohibited. Access duration depends on the course purchased.

Limitation of Liability

Sapio Solutions is not responsible for: Loss of revenue, business interruption, or data damage. Performance outcomes from marketing campaigns. Results from misuse or misunderstanding of course content. All services are provided on an “as-is” basis.

Third-Party Tools & Integrations

Our agency and academy may use third-party platforms for: Hosting Payment processing Analytics Social media tools AI tools and plugins We do not control or guarantee third-party systems.

Confidentiality

Both parties agree to keep shared documents, business details, and project information strictly confidential.

Termination of Services

Sapio Solutions may suspend or terminate services if: Payments are overdue Terms are violated Misuse or abuse of systems is detected

Governing Law

These terms are governed under the laws of the UAE and international business standards.

At Sapio Solutions, we believe marketing isn’t just about selling. It’s about stories, creativity, and real human connection.

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The Sapio Academy is where professionals and learners gain real experience from real projects. Designed for hands-on learning, each program integrates live industry exposure with next-gen digital tools.

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